Edugo Guardian services
We provide variety of services to ensure the safety and comfort of your child.
Edugo Guardian services include:
Edugo Guardian will make regular contact with students, parents and schools. If a problem arises, the Edugo Guardian will try to resolve the issue as soon as possible.
Edugo Guardian provides Wechat and / Kakaotalk/or Whatup accounts to students and families for effective communication.
In case of emergency
We will immediately visit the school to help the student and notify the student's parents as soon as possible. Emergency contacts are available 24 hours a day, 7 days a week, in case of an emergency.
Students studying at UK schools for more than six months are eligible for free medical treatment under the National Health Service (NHS). English boarding schools usually have a school nurse or a matron, and their day-to-day medical help is handled at the school. However, if serious health problems occur, the school or host family will use the local NHS doctor.
Non-NHS medical care
If a student needs treatment that is not covered by the NHS, Edugo will arrange for an appropriate treatment at an additional cost, notify the student's parent in advance, and the student's parents will pay for the student's treatment.
School Parent Meeting
Our Guardian team will attend school’s parents' evening and attend school events such as school awards, school concerts, school plays and sports days, if necessary. Such a case may be considered a regular school visit or may be made in agreement with the parent in advance.
Edugo Guardian helps to provide transportation within the UK. If the school or host family provides transportation, contact the student, the parent and the school, or the host family for student safety.
Airport pick-up and Unaccompanied Minor service
The Edugo Guardian will arrange the student pick-up from the UK airport and takes them to their destination (school boarding or homestay) by Edugo staff or a person who is appointed by Edugo and who is DBS checked.